Help
We're on frequency.
Questions about the app, your account or a subscription: email support@flytebook.com from the address on your Flytebook account and include what you were doing when something went wrong. Never send your password.
Subscriptions bought on the website
Plus, Pro and Max subscriptions bought at flytebook.com are billed by Stripe and managed from your Billing page: change or cancel renewal there. Access continues through the period you have already paid for.
Subscriptions bought in the app
Purchases made inside the iPhone, iPad or Android app are billed by Apple or Google and can only be changed, canceled or refunded through the store: App Store subscriptions · Google Play subscriptions.
Account
Forgot your password? Request a reset link. Review authorised devices under Devices. To close your account and erase its data, follow the deletion instructions.
Legal
The Terms of Service cover subscriptions, renewal, cancellation and refunds. Our privacy information explains what analytics and crash reporting collect and how to turn them off.
Flytebook is a planning aid, not a certified navigation source. If something in the app disagrees with an official FAA, NOTAM or weather product, the official product wins — and we would like to hear about it.